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PITSER GARRISON CONVENTION CENTER FREQUENTLY ASKED QUESTIONS

 

Questions

 

  • Where is the Convention Center located?
    The Lufkin Convention Center is located at 601 North Second Street, just two blocks north of downtown Lufkin.   Back to Top
     
  • What are your hours?
    Regular Office hours are 8:00 a.m. – 5 p.m. Monday through Friday.
     
  • Can you allow Alcohol at a Quinceanera?
    No alcohol is allowed at any event that is being held 'in honor of a minor'.
     
  • What does the Convention Center provide for Events?
    The Lufkin Convention Center provides the following at no extra charge:
    • Pre-Set Up per Customer’s specifications
    • Rectangular style tables
    • Cushioned Chairs
    • Telescoping Bleachers
    • Full Stage
    • Stage Lighting & Incandescent Lighting
    • Independent Sound System (includes Lapel Mike, Podium w/Mike, Stand-Up Mikes)
    • Two Advertising Marquees
    • Ample parking, including seven handicap parking areas
    • Skirting for Head Tables & Gift Tables (customer supplies tablecloths of their choice for all tables used).
    • For those using the Kitchen, full dinner setting
    • Lobby for Reception or Registration area at no extra charge
    • Full Concessions
    • Wireless Internet availability
    • Two dressing rooms, each equipped with shower and private restroom  Back to Top
       
  • What is the customer responsible for cleaning?
    The customer is responsible for cleaning up all decorations (i.e. balloons, and other miscellaneous décor), tablecloths, and trash their Event has generated. If they use the kitchen, the Caterer is responsible for cleaning the kitchen and leaving it in the same condition as they found it. The Customer is responsible for insuring the caterer has left the kitchen clean as described.
     
  •  Are customers allowed to run the Concessions?
     No, the Convention Center Staff is exclusively responsible for operating the Concessions area.
     
  • What is the early move in rate?
    The “Early Move-In” rate is half the price of one day’s rental of the “Building Use Fee”. The hours for “Early Move-In” are 8 am – 5 pm, unless other specific arrangements have been approved by the Director, prior to the date of the Event.  Back to Top
     
  • Can the customer supply their own Security?
    No, Security is scheduled exclusively through the Lufkin Police Department. All Security is coordinated through the Convention Center, and is part of the customer’s Contract.
     
  • Do you supply coffee or ice?
    The customer is responsible for supplying their own coffee for their Event; however, depending upon our supply and availability, we are very happy to assist in supplying the ice in-house.
     
  • Is a Deposit required; and if so, is it refundable?
    A deposit of half the room rate is required to reserve a date for an Event. The deposit secures the customer’s reservation, and is refundable if all the conditions of the customer’s Contract are met. The Deposit is due 30 days following the date the reservation is made.   Back to Top
     
  • What is the ceiling height?
    The height is 20 feet from floor to ceiling.
     
  • What days of the week do you allow to be reserved?
    The Convention Center is open for reservations seven days a week, with the exception of specific dates that are recognized by the City of Lufkin as City holidays. Please refer to our website calendar page for information regarding unavailable dates.
     
  • Do you have credit card connection availability?
    The Convention Center has accessibility for credit card connection; however it is the responsibility of the Event Coordinator to make the proper arrangements with the local phone company prior to their Event.   Back to Top
     
  • Do we have to have liability insurance?
    The Convention Center provides its own property  insurance; however, there may be times when more is needed depending upon varying risk and safety factors. This decision for the customer to provide insurance will be at the discretion of the Convention Center Director; and will be the responsibility of the Event Coordinator to provide.
     
  • How many people will the Convention Center hold?
    Capacity is dependant upon which rooms are rented, and to what style is used. For more information, please see the Fee Structure page on our website.
     
  • What type of tables do you offer for set-ups?
    Capacity is dependant upon which rooms are rented, and to what style is used. For more information for seating arrangements and room capacity, please see the Rate Schedule page on our website.  Back to Top
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  •  Are there dressing rooms?
    Yes, the Convention Center has two Dressing Rooms. Both are complete with a shower/dressing room area, and a separate restroom area adjacent to the dressing room.  Back to Top