1. Why is a fire
truck sent when I call for an ambulance
Rescue 1 is dispatched in addition to an
ambulance on all EMS calls in the city to increase the
manpower available at the scene and to minimize the response
time to an emergency. Additionally, fire engines are also
dispatched to motor vehicle accidents to assist with
possible extrication and mitigate fuel/oil spills from
vehicles involved in the accidents.
Back to Top
2. How can I get a copy of
a Fire Report?
Fire reports may be obtained from the Fire
Administration Building at 111 S. Third St, Lufkin, Tx 75901
(936-633-0366) Monday thru Friday 8:00 AM - 5:00 PM.
3. How can I get a copy of
an EMS patient report?
Medical reports for services provided by a
Fire Department ambulance are available at the Fire
Administration Building at 111 S. Third St, Lufkin, Tx 75901
(936-633-0366) Monday thru Friday 8:00AM - 5:00PM. Only the
actual patient, their legal representative or authorized
relative, with proper ID, may obtain these records.
4. How do I request a tour
of a fire station?
To request a tour of a fire station or to
schedule a fire engine and/or ambulance to visit your site,
call (936) 633-0372 or 633-0421 Monday through Friday 8:00
AM to 5:00 PM or email us.
Back to Top
5.
If I have a complaint concerning Emergency 9-1-1 service,
who do I call?
To make a complaint concerning 9-1-1
service contact Keith Bickley at (936) 633-0360.
6. How do I report a
complaint about a fire hazard?
Call the Fire Marshal's Office at
(936)633-0307 or the Non Emergency Dispatch number at
(936)633-0356.
7.
Can I get a fire engine to visit my child's school?
To request a tour of a fire station or to
schedule a fire engine to visit your site, call (936)
633-0372 Monday through Friday 8:00 AM to 5:00 PM or
email us.
8.
How can I find out about Fire Safety programs available in
Lufkin?
Call the Fire Prevention and Inspection
Division (Fire Marshal) at (936) 633-0307 or visit our Fire
Prevention & Education Page.
Back to Top
9.
What is the best kind of fire extinguisher for my house?
A multi-purpose fire extinguisher is best
for the home. Look for the rating to be at least 2A:10B:C on
the label. This extinguisher can be used on any type of fire
commonly found in the home. It will often be labeled A-B-C.
10.
How can I contact the Public Information Officer?
Media requests and information regarding
major fire/emergency medical service incidents may be
obtained from the Public Information Officer at (936)
633-0366.
11.
Fire Inspections?
All commercial occupancies within the city
are subject to inspection by the Lufkin Fire Department.
Inspections are initiated in a variety of ways: by request,
citizen complaint, application for certain licenses/permits,
and by routine inspection activity. To request an inspection
or register a complaint regarding a fire hazard, call (936)
633-0307.
12.
Plan Reviews?
For information regarding plans review of
fire protection systems, fire lanes, flammable liquid
storage tanks, etc. Call (936) 633-0307.
Back to Top
13.
Can I get my blood pressure checked at the
fire station?
Yes. Stop by at any fire station day or
night and we will be glad to check vital signs including
blood pressure.
14. How can I relay a
compliment or complaint concerning Fire Department Service?
For compliments or complaints concerning
the Fire Department or Emergency Medical Services, contact
Fire Administration,(936) 633-0376, Monday through Friday,
between 8:00 AM and 5:00 PM or write to Lufkin Fire
Department, 111 S.Third, Lufkin, Texas 75901 or you can
email us.
Compliments or Complaints may also be
directed to the City of
Lufkin.
15. How do I become a
Lufkin Firefighter?
Contact Human Resources at 936.633.0228
16. Who do I contact
about EMS Billing or Insurance Claim filing?
Assistance with Billing & Claim filing is
available at the Fire Administration Building at 111 S.
Third St, Lufkin, Tx 75901 (936-633-0366) Monday thru Friday
8:00AM - 5:00PM. Or you can
email us with
your questions or comments.
17.
How do I arrange for a CPR Class?
CPR Classes are now handled through the
American Red Cross. They may be contacted at (936) 634-6013.
Back to Top
|
