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Stop! Call Us
at 633-0356 Before You Call a Plumber
Water Distribution Department
Phone Number: 936-633-0230
Emergency Number: 936-633-0356
after 5:00 pm daily or on weekends
 The
City of Lufkin Water Distribution Department maintains approximately
678 miles of water mains with 16,375 service connections and 1,321
fire hydrants. The department is responsible for supplying potable
water to all residents and commercial/industrial accounts located
within Lufkin and also the Burke and Fuller Springs area.
This department is responsible for making all water taps within our
service area. If you need a water or sewer tap you will first have
to contact the Engineering Dept at 633-0215. We will also locate our
water mains, but cannot locate any private lines. If you have need
to turn the water off to your residence or business, please remember
only authorized City of Lufkin personnel are allowed to turn on/off
the city side valve of a meter. You may operate your valve at the
meter. If you do not have a valve you may hire a plumber to install
one.
Water Distribution crews frequently are called upon to repair water
leaks within the city’s water system. These can vary from a 2 inch
line to a 16 inch line and larger. Leaks on the residential side of
 a
meter must be repaired by a plumber at the owner’s expense. To
report a water leak, please use the report form or call (936)
633-0230.
Water Quality:
At certain times, you may notice an odor in the water. This is
caused from hydrogen sulfide, a naturally occurring gas. If you
notice an odor that continues to be a problem please contact the
Water Distribution Dept. (633-0230) and someone will come out and
flush the lines in your area to help alleviate the odor. If you wish
to submit a complaint, you may use the The Water Quality Complaint
form to do so. You may also view the latest Water Quality Report for
the City of Lufkin.
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