City of Lufkin, 300 E. Shepherd
Lufkin, Texas 75901, 936-634-8881

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In Appreciation

The City of Lufkin would like to show appreciation to Dale Green for 33 Years of Service on the Planning and Zoning Commission.

He has served as Chairman for many years and will be truly missed. Mr. Green retired from the Commission following the Planning and Zoning Commission meeting held July 12, 2021.

 

Those shown left to right: Joseph Ceasar (Commissioner) , Ronnie Robinson (Vice- Chairman), Keisha Williams (Commissioner), Scott Rayburn (City Planner) , Dale Green (Chairman) , and Kevin Cota (Commissioner)

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City of Lufkin to make recommendation regarding countywide EMS

July 2, 2021: Today the City of Lufkin notified Angelina County and its municipalities that it will recommend that the county assume responsibility for emergency medical services outside city limits beginning in January 2022.

The City of Lufkin Fire Department currently services all EMS calls in Angelina County. It takes paramedics 30 minutes to reach Zavalla from the closest fire station in Lufkin. In a cardiac arrest, 30 minutes is six times the required response window of five minutes for resuscitation, according to Lufkin Fire Chief Jesse Moody.

“In my 27-year career, I’ve never seen a cardiac arrest successfully resuscitated in Zavalla or anywhere south of Huntington,” Moody said. “Those calls are survivable if Angelina County had an ambulance service with stations strategically placed throughout the county.”

It can take paramedics 45-50 minutes to reach the county’s outermost edges.

Those longer response times and a financial deficit for EMS services are the primary reasons for the city’s recommendation, Lufkin City Manager Bruce Green said.

“Growing deficits are a reality, but they are not our first concern,” Green said. “Our paramedics and emergency medical technicians provide excellent care once they arrive on a scene, but, due solely to the distance, it is not infrequent that one of our ambulances arrives on a scene where a patient should already have been at a hospital.”

If Angelina County opted to contract with a private ambulance service with locations throughout the county, it would benefit residents not only in cardiac arrests but also in trauma calls. On trauma calls, the standard of care is the “Golden Hour,” meaning a patient has one hour to get definitive medical care before suffering a severe outcome.

“In the case of a bad wreck in Zavalla, the ‘Golden Hour’ is taken up in response time alone. That means before we even figure in extricating and stabilizing someone for transport, their hour is up,” Moody said.

“Whereas if the county had an ambulance and extrication team down there, the person is going to have a much better outcome.”

Another issue facing city officials is adequate coverage for the residents who live inside city limits. The National Fire Protection Association recommends that a city the size of Lufkin (roughly 40k citizens) have a 21-person staffing minimum. Lufkin Fire Department currently operates with a minimum of 19 people to serve the city and the county – roughly 100,000 residents, Moody said.

“The county has grown to such a size that with the manpower we have, we are not able to provide coverage for the county and the city at the same time without greatly increasing the number of personnel in the department,” Moody said.

When the fire department responds to the south end of the county for EMS, it can take two and a half hours before they are available for another call, Moody said. That extended “door-to-door” time frequently creates situations where there is not enough manpower to safely respond to structure fires inside city limits.

“For that two and a half hours, the engine at that fire station has no firefighters,” Moody said. “The people on the ambulance are the firefighters on the engine. We have no reserve force.”

Another viable option for the county would be to eventually establish an emergency services district as nearly 100 counties across the state have already done including Sabine, Houston, Rusk, Jasper, Tyler and Smith counties.

The recommendation will be brought before Lufkin City Council on Aug. 3. Green said he wanted to give Angelina County and its municipalities advanced notice to allow them time to establish a plan.

“By providing advanced notice, the county will have plenty of time to arrange emergency medical services through a private company, or to establish an Emergency Services District to provide services throughout the county,” Green said.

The City will work with Angelina County to ensure a smooth transition.

Countywide EMS Letter

EMS FAQs

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PSA 04/16/2021

The City of Lufkin would like to take a moment to remind everyone not to flush baby/cleaning wipes – especially the large, industrial type used by nursing facilities and even some schools since COVID began.

This type of material has been causing an issue in the Brookhollow subdivision – specifically around Sunflower Street at the intersection of Gobblers Knob Road.

On April 14, Water Department employees responded to the area for the second time in two weeks to clean out a clogged sewer line.

They initially believed the debris was some type of shop towel, but it was difficult to tell due to the amount of sewage the rags had absorbed.

By checking farther up the line, they found some that were not as dirty. They were white and had the appearance of a large baby or cleaning wipe.

We do not believe this is connected to residential use based on the volume. On both occasions, workers filled several 30-gallon trash bags with the material.

We’re not asking anyone to step forward and confess, but if you are the entity responsible – .

Even the small baby or cleaning wipes can cause issues in our system, so please don’t flush those either.

 

 


 

SOLID WASTE WORK ORDERS: 03/10/2021

Due to large amounts of storm debris, work orders may take longer than usual. If you have put in an order, you have not been forgotten, and we will get to you as soon as we can. Thank you for your patience.

 


Recently, we had one of the toughest weeks we’ve experienced in City history – no power, no water and limited food resources as homes were damaged and destroyed by fire, water and fallen trees.

Despite all of that, our community cared for one another. Neighbors helped neighbors and together we persevered.

City employees worked tirelessly to restore water with the help of local businessmen, Councilman Ward No. 4 Mark Hicks, Dee Winston, Stephen Greak and Clay Keith, who brought industrial generators all the way from Houston.

Roger Lindsey and his crew at Oncor braved the harshest conditions we’ve ever seen to restore power to not only our water system, but our homes and businesses.

Our Police Department and Fire Department protected and cared for all City residents as they always do. Our firefighter-paramedics even drove dialysis patients to their appointments and delivered water and oxygen to those who could not get out of their homes.

Our dispatchers slept at City Hall in shifts, only to awaken to another stressful day at their radio consoles.

TxDOT and our street department cleared debris and kept our roads open around the clock with a new director, Dwayne Greenwood, who proved in the baptism of fire that the City made the right decision in hiring him.

The water/sewer department and water treatment departments worked night and day – in horrible weather conditions – while most of us were fortunate enough to sleep.

Solid Waste braved icy roads to ensure trash collection was performed and are going the extra mile to pick up twice this week, ensuring no one is overloaded with trash from cleaning out freezers and refrigerators.

Zoo staff cared for animals while their own families struggled with uncertainties at home.

The Convention Center Services staff alternated 12-hour shifts to shelter scores of displaced Lufkin residents, while their own families were at home. The director, Brant Lee, who has a new baby, did not go home all week to ensure the needs of those at the shelter were met.

Several City Hall employees worked 12-hour shifts, manning the 24-hour water leak call center.

Advanced Auto Parts, Big Dawg Outfitters, Brookshire Brothers, Be Blessed BBQ, Harmony Hill Baptist Church, Little Cesar’s Pizza, Love’s Travel Stop, McDonald’s, Mom’s Diner, Pilgrim's Pride, Real Time Breads, Red Cross, Roma’s Italian Bistro, Salvation Army, Strickland Plumbing, Tomé Catering and scores of others, supplied food and water to ensure citizens had what they needed to make it through.

City Attorney Erika Neill and Parks and Recreation Director Rudy Flores and his staff coordinated daily water drives with the help of citizen volunteers who devoted their time to supporting the effort.

The number of people we would like to personally thank (though there is no way for us to name every single one of them) paints a picture of how we banded together as a community to survive.

You know who you are so from our family to yours THANK YOU!

The biggest thanks of all goes to you, the citizens of Lufkin, for being so patient and understanding with us as we navigated uncharted waters.

(Video filmed and produced by Josh Gentry, Communications Department)


Police Records has Moved to the Municipal Court Building


The Department has three dedicated clerks who maintain the case management record system while providing services to police personnel and the public. The Records Section is now Located in the Lufkin Municipal Court, across the street from City Hall at 222 E. Shepherd Ave, and is open to the public Monday through Friday, 8 a.m. to 5 p.m., except holidays. Police reports and accident reports can now be picked up at that location. Sex offender registration will also be done at that location on Tuesdays and Wednesdays from 9 a.m. to 4 p.m. You must bring your driver's license and blue card. The Records Division can still be reached at the same phone number, 936-633-0342. Their fax number has changed to 936-639-9646.




Litter Critter Service

When citizens have home or neighborhood projects that include a large construction or destruction type activity you always have the dilemma of how to properly dispose of building and waste materials. The city provides Lufkin residents its Litter Critter service. For just $50.00 The City of Lufkin rents out “The Litter Critter” for large neighborhood cleanups and for proper solid waste disposal. The rental period can be for a weekend project from Friday morning until Monday morning, or for the week from Monday morning until Friday morning. You just fill it up and the city delivers and picks it up. For more details about the service contact the City of Lufkin’s Solid Waste Department.
Click here for an on-line Litter Critter Service Agreement.




Lufkin City Council Monthly Meetings

Lufkin City Council meetings are held on the first and third Tuesday of each month.







There is a new free tool to help you save money on your water bill.

AquaHawk is a billing Alert System, a service for the City of Lufkin customers that will enable you to efficiently manage your water usage and lower your monthly bills. Customers who are interested in the service must register to create a new account to receive notifications.

After you register, AquaHawk will analyze your water usage with the customer portal and can notify you of the following after you set your alert thresholds.

AquaHawk allows you to specify an amount of water (gallons) or an estimated bill amount (dollars) that you don’t want to exceed. If your water consumption or bill amount has exceeded or is projected to exceed the threshold value, AquaHawk will send you a notification.

You will need your service address and account number, which can be found on your monthly water bill, to create your account. View your water consumption, set a monthly water budget, receive timely leak alerts, and control your expenses with AquaHawk.